Ingalls Memorial Billing
COVID-19 Testing Billing Information
To our valued patients: We are all facing challenging times during this COVID-19 pandemic. We understand and are empathetic to the financial hardships our patients may be facing. We would like to encourage our patients to call us at 708-915-6000 to ask about increased flexibility regarding payment plans or to inquire about our financial assistance options during this stressful time.
With the Families First Coronavirus Response Act, the federal government has eliminated patient cost sharing for certain COVID-19 testing-related services, including the associated physician visit, E-visit, or emergency department services, until the end of the public health emergency. This means that you will not receive a bill from IMH or pay anything out of pocket when these services are provided. This does NOT mean that insurance companies would not be responsible for paying whatever is covered under your policy. Therefore, we still require you to provide your insurance information when receiving COVID-19 testing-related services.
You will not receive a bill or be expected to pay out of pocket for any COVID-19 testing-related services for which cost sharing is waived.
We recommend that if you have been tested for COVID-19 and have questions regarding your specific benefits, contact your insurance company to get an explanation of your coverage. If you have received a bill related to COVID-19 testing and you have questions, please call us at 708-915-6000. Thank you for your patience.
Primary Healthcare Associates (PHA) COVID-19 Testing Billing Information
To our valued patients: We are all facing challenging times during this COVID-19 pandemic. We understand and are empathetic to the financial hardships our patients may be facing. We would like to encourage our patients to call us at 708-862-7674 (ext 1132) to ask about increased flexibility regarding payment plans or to inquire about our financial assistance options during this stressful time.
With the Families First Coronavirus Response Act, the federal government has eliminated patient cost sharing for certain COVID-19 testing-related services, including the associated physician visit, E-visit, or emergency department services, until the end of the public health emergency. This means that you will not receive a bill from PHA or pay anything out of pocket when these services are provided. This does NOT mean that insurance companies would not be responsible for paying whatever is covered under your policy. Therefore, we still require you to provide your insurance information when receiving COVID-19 testing-related services.
You will not receive a bill or be expected to pay out of pocket for any COVID-19 testing-related services for which cost sharing is waived.
We recommend that if you have been tested for COVID-19 and have questions regarding your specific benefits, contact your insurance company to get an explanation of your coverage. If you have received a bill related to COVID-19 testing and you have questions, please call us at 708-862-7674 (ext 1132). Thank you for your patience.
Ingalls Memorial Bill Pay
Our online payment service enables you to pay patient bills quickly, securely and conveniently. You can pay all or part of your bill online. There are no fees associated with paying your bill online or on the phone. We accept: Check, Visa, MasterCard, American Express (excluding HPS), Discover, Debit and HSA/FSA.
Submit a payment online through our online form
If you need help understanding your bill, please reach out to our financial assistance team at 888-220-0340.